These terms of use ("Terms") apply when using dogfluence.com, including all subdomains and services offered by us.
Dogfluence.com LLC is located at 5830 E 2nd St, Ste 7000 #6083, Casper, Wyoming 82609, United States (Entity ID: 2022-001146612).
Questions? Contact us at [email protected]
1. What is Dogfluence?
Dogfluence is a platform that connects pet brands ("Brands") with pet content creators ("Creators"). We provide tools for Brands to boost their social media posts and for Creators to contribute to those posts through comments, co-authoring, or story sharing.
Our role: We are a facilitator. We provide the technology platform but are not a party to agreements between Brands and Creators. We do not guarantee outcomes, engagement levels, or business results.
2. Account requirements
Eligibility
- You must be at least 18 years old
- You must provide accurate, complete information
- You may not create accounts for others or impersonate anyone
Account security
- Keep your login credentials confidential
- You are responsible for all activity on your account
- Report unauthorized access immediately to [email protected]
3. Credits and payments
How credits work
Dogfluence operates on a credit-based system. Credits are the platform currency used to facilitate engagement between Brands and Creators.
- Brands purchase credits through subscription plans or one-time purchases
- Creators earn credits by contributing to boosted posts
- Credits have no cash value outside the platform
- Credits expire 365 days after being granted unless used or renewed
Creator earnings
When a Creator contributes to a boosted post, they earn credits based on the contribution type:
- Comments: Creators earn a portion of the credit cost
- Co-authoring: Creators earn a portion of the credit cost
- Story sharing: Creators earn a portion of the credit cost
The specific credit amounts for each contribution type are displayed in the app before you contribute.
Subscriptions and billing
- Subscriptions are billed in advance on a monthly or annual basis
- Annual plans receive a discount (displayed at checkout)
- Prices are in USD unless otherwise stated and exclude applicable taxes
- We may change prices with 30 days notice posted on our website
Refunds
| Plan Type | Refund Policy |
|---|---|
| Annual plans | Full refund within 5 days of trial expiration; 50% account credit within 60 days; no refund after 60 days |
| Monthly plans | No refunds for partial months |
| Credits | Unused credits are non-refundable |
4. Acceptable use
You agree NOT to:
- Post false, misleading, defamatory, or illegal content
- Share pornographic, hateful, discriminatory, or violent material
- Spam, harass, or abuse other users
- Attempt to reverse engineer, scrape, or interfere with the platform
- Use bots, fake accounts, or artificial engagement methods
- Violate any applicable laws or third-party rights
- Share other users' personal data without consent
Violations: We may suspend or terminate accounts that violate these terms, without refund.
5. Content and intellectual property
Your content
You retain ownership of content you create. However, by posting content on Dogfluence, you grant:
- To Dogfluence: A non-exclusive, worldwide, royalty-free license to display, distribute, and promote your content in connection with the platform
- To Brands (for contributed content): The right to use your contributions (comments, co-authored posts, story shares) as part of their social media presence
Important for Creators: When you contribute to a Brand's boosted post, you grant that Brand permission to use your contribution. The specific terms of each collaboration are shown before you accept.
Our content
Dogfluence owns all rights to the platform, including software, design, logos, and trademarks. You may not copy, modify, or create derivative works of our platform without written permission.
6. Brand-specific terms
As a Brand, you additionally agree that:
- You have the rights to all content you post and boost
- You will honor commitments made to Creators through the platform
- Your use of Creator contributions complies with applicable advertising laws and FTC guidelines
- You are responsible for disclosing sponsored relationships as required by law
7. Creator-specific terms
As a Creator, you additionally agree that:
- You own or have rights to all content you contribute
- Your contributions are genuine and not artificially generated
- You will disclose your relationship with Brands as required by law (e.g., #ad, #sponsored)
- You comply with the terms of the social media platforms you use
8. Privacy
Your privacy matters. Please read our Privacy Policy to understand how we collect, use, and protect your data.
9. Disclaimers and limitations
Service provided "as is"
Dogfluence is provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free service
- Specific engagement or business results
- That other users will fulfill their obligations
Limitation of liability
To the maximum extent permitted by law, Dogfluence is not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Actions or content of other users
- Third-party services linked from our platform
Indemnification
You agree to indemnify Dogfluence against claims arising from your use of the platform, your content, or your violation of these Terms.
10. Dispute resolution
Between users
We are not obligated to resolve disputes between Brands and Creators, but we will try to help mediate when possible.
With Dogfluence
Any disputes with Dogfluence will be resolved through binding arbitration under Dutch law, with proceedings in Amsterdam, Netherlands.
11. Account termination
By you
You may close your account at any time through your account settings or by contacting us.
By us
We may suspend or terminate accounts that:
- Violate these Terms
- Engage in fraudulent activity
- Remain inactive for extended periods (with notice)
- Fail to pay amounts owed
Upon termination, your right to use the platform ends. Unused credits are forfeited.
12. Changes to these Terms
We may update these Terms at any time. Material changes will be communicated via email or platform notification at least 30 days before taking effect. Continued use of the platform after changes constitutes acceptance.
13. General provisions
| Governing law | These Terms are governed by Dutch law |
| Jurisdiction | Courts of Amsterdam, Netherlands have exclusive jurisdiction |
| Severability | If any provision is unenforceable, the rest remain in effect |
| Entire agreement | These Terms, together with our Privacy Policy, constitute the entire agreement |
| No waiver | Failure to enforce any provision does not waive our right to enforce it later |
Questions?
Address
5830 E 2nd St, Ste 7000 #6083
Casper, WY 82609, USA